Knowledge Base
Getting Started
- What is NativeMirror?
Accounts
- How do I keep my account secure?
Support
- Where can I get help?
Privacy
- How does NativeMirror use my information?
AI & Search
- Does NativeMirror use AI?
Search & Discovery
- How do I find the right content?
- What media can I find on NativeMirror?
Licensing
- What is an Editorial Licence?
- What is a Standard Commercial Licence?
- What are Premium Campaign Licences?
- Is there a comparison of the different licences?
- How long do NativeMirror licences last?
- What does an Exclusive Licence mean?
- Do I own the copyright after purchasing media?
- Can I use licensed content as a logo or trademark?
- Will I receive proof of my licence?
Credit & Payments
- What are NativeMirror Credits?
Downloads
- How do digital downloads work?
- What if my download link expires or fails?
Print & Framing
- Can I order a print or framed image?
Artwork
- What is the difference between an original artwork and a reproduction?
- How can artwork be offered?
- How is original artwork priced?
- How are reproductions priced?
- What reproduction options can I offer?
Physical & Digital Delivery
- How will I receive a physical item purchased?
- How are electronic or digital products delivered?
Gift Cards
- How do NativeMirror Gift Cards work?
Orders & Returns
- Can I return a digital download?
- What if a physical order arrives damaged or incorrect?
Getting Started
- Who can contribute to NativeMirror?
Submissions
- What kind of content is NativeMirror looking for?
- What should I check before uploading a photo?
- What should I check before uploading video?
- How long can a video be?
Video
- Can my video include audio?
- Are vertical videos accepted?
- What should I know about drone footage?
Metadata
- How should I title my content?
- How should I choose keywords?
- How should I describe my content?
- Should I accept all AI-suggested tags?
- How many categories can I select?
Rights & Releases
- Do I need a model release?
- When might I need a property release?
- What about logos, brands and copyrighted material?
- What does Editorial License Only do?
Licensing
- Is there a comparison of the different licences?
- What is a NativeMirror-Only Listing?
- What is Offer Exclusive Content Licensing?
- Do I keep ownership of my work?
Pricing & Earnings
- How are contributor earnings calculated?
- What are the current photo base-price options?
- What are the current video base-price options?
Moderation
- Why might NativeMirror edit or reject a submission?
Portfolio
- Should I upload several similar versions of the same shot?
Account & Payouts
- How quickly do I need to get a sold painting to NativeMirror?
- What information should I keep current?
Painting Drop-Offs
- How should I label the package?
- How should I package a painting for domestic transport?
- Where can I drop off a painting in Trinidad & Tobago?
Takedowns
- What happens if there is a rights complaint?
